Technology & Operations Transformation Agency
Practical thinking for the work behind the systems.
Use these articles to examine a workflow, prepare better data, and define what your next technology project needs to solve.
Inventory & control
A difference between the shelf and the system is a starting point for review. Use a short investigation to understand what the count actually represents.
Data & ERP readiness
Start with a representative sample, define who can resolve exceptions, and verify that the migrated records support the work your team needs to perform.
Workflow & automation
Map one request from arrival to completion, including missing information, failed transfers, and the decision to stop or retry.
Data quality
Identify possible duplicates, verify what the records represent, and establish a naming standard your team can maintain.
LET’S MAKE WORK FLOW