# Sample handoff record — Request workflow

ILLUSTRATIVE ONLY. Example structure; no real deployment, accounts, or assigned customer personnel.

## Deliverables register
- Agreed workflow and scope: proposed for handoff.
- Application source and release: to be identified for a real project.
- Configuration and deployment instructions: to be prepared and reviewed.
- User guidance and known limitations: to be confirmed against the release.

## Responsibility decisions
| Area | Proposed owner | Decision still needed |
| --- | --- | --- |
| User access | Customer system owner | Named owner and access process |
| Application hosting | As agreed in proposal | Account ownership and costs |
| Backups and recovery | As agreed in operating plan | Retention and restore checks |
| Support | As agreed in support terms | Coverage, contact and response expectations |

## Release conditions
Confirm acceptance status, open defects, access transfer, recovery plan and release authorization.

## Open items
Approval authority and downstream ERP behavior remain to be decided in this fictional scenario.

Never include passwords, private keys, or credentials in a handoff document. Agree an appropriate secure sharing method separately.